Monday, September 7, 2009

A Milestone

Yes, now I am Assistant Manager at HDFC Bank. It was more than excitement and pleasure if you ask me. I have waited for this moment since long.

But the trip was not easy....not atleast who I thought it would be. It started with a call one year ago. The economy was in recession and so was the co. I was then working with. There was downsizing everywhere. I was thinking of the arriving trouble and suddenly my phone rang........"Hi, this is XYZ from HDFC Bank. You are selected for an HR interview....” I was more than happy.

It was told at the beginning that we will become AM after one year, but as I can put it 'There is always a stormy day before a sunny day'. Half the year was still bearable. But the trouble started hitting from March when I was transferred to another process. What could be worse than a badly managed department, inefficient seniors, no rules and guidelines to any process and handling customer money. I know it would be wrong to say, 'I was a perfectionist'. But what can you expect from a person how has know banking processes which we followed just when they were told to me. The beginning was bad; I got a subordinate who was as "good" as I. The month was a mess. When she left, I decided to streamline the things and to my surprise I did..........Hurry!!! This is when I came to know since the process is online somebody else will handle it. I took it positively as I wanted to learn rather than settle at this stage. I handed over the work and shifted to my new profile. Quit good.....till one of my seniors suddenly changed the process without informing the branches. I know I was going to be dragged in this but there was hardly any option.

Suddenly in the huge workload I realized that we were going to have a yearly appraisal for conformation in the organization. I came to be a very bad surprise with none of my good works considered. But then thankfully my big boss interfered...and brought it to this stage. I will definitely be thankful to him.

My bosses C, S1 and S2: C has been in dept for a long time. Good as a person but very bad at management. I sometimes feel like giving my management book to C for learning the new way for handling staff

S1: Good for nothing, a great company to C and together they create hazards

S2: Just joined. My first impression about S2 was good but now it is as bad as the first two.